Legal

Terms & Conditions

Please read these terms carefully before using our website or engaging our services.

About Pileta

Pileta provides non-regulated independent living and home support services. Pileta does not provide personal care, nursing care or regulated medical services.

Use of the website

This website is provided for information about our services. Content may be updated at any time without notice.

Enquiries and consultations

Submitting an enquiry form does not create a contract for services. Services are subject to a written support agreement between Pileta and the client (or their nominated representative).

Support workers

All Pileta support workers are vetted, referenced and DBS-checked. Support workers do not provide personal or clinical care.

Emergency situations

Pileta is not an emergency service. In case of emergency please dial 999 or contact NHS 111.

Liability

To the fullest extent permitted by law, Pileta's liability is limited to the value of services provided. Nothing in these terms excludes liability that cannot be excluded under UK law.

Governing law

These terms are governed by the laws of England and Wales.

Contact

Please contact hello@pileta.co.uk with any questions about these terms.

These terms are provided as a placeholder and should be reviewed by a qualified adviser before publication.